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Warranties Policy

At YourSolar.Store, we aim to provide high-quality products and excellent service. This Warranties Policy outlines the warranty coverage and process for products purchased from our store. By placing an order with us, you agree to the terms and conditions of this policy.

1. Manufacturer’s Warranty

  • Coverage:
    • All products sold on YourSolar.Store are covered by the manufacturer’s warranty.
    • Warranty coverage and duration may vary by product and manufacturer.
  • Terms and Conditions:
    • The manufacturer’s warranty typically covers defects in materials and workmanship.
    • Warranty does not cover damage caused by misuse, neglect, or unauthorized modifications.

2. Warranty Claims

  • How to Claim:
    • If you experience a defect covered by the manufacturer’s warranty, please contact the manufacturer directly to initiate a warranty claim.
    • Follow the manufacturer’s instructions for submitting a claim, including providing proof of purchase and details of the defect.
  • Assistance from YourSolar.Store:
    • While we do not handle warranty claims directly, we can assist you in reaching out to the manufacturer and navigating the claims process.

3. Exclusions

  • Not Covered:
    • Warranties do not cover damage caused by improper installation, misuse, or accidental damage.
    • Warranties do not cover normal wear and tear or consumable parts.
  • Disclaimer:
    • YourSolar.Store makes no warranties beyond those provided by the manufacturer and disclaims all other warranties, express or implied, to the fullest extent permitted by law.

4. Statutory Rights

  • Your Rights:
    • This Warranties Policy does not limit your rights under Australian consumer law.
    • Under Australian consumer law, you may be entitled to a repair, replacement, or refund for faulty products.

5. Contact Us

  • If you have any questions about the manufacturer’s warranty or require assistance, please contact us.

By purchasing products from YourSolar.Store, you acknowledge that you have read, understood, and agreed to this Warranties Policy. Thank you for choosing YourSolar.Store! We are committed to providing you with quality products and services.